FAQ

How long does it take to set up an account?
Orders are processed when received. Most sites take 24 hours to be fully functional.

How much do you charge for domain registration?
We can register your .com, .net., or .org domains for as low as $14.95 per year.

How do I FTP into my account?
First you must obtain an FTP program such as Cute FTP or WS_FTP. Once you have an FTP program, type in "yourdomain.com" as the host address. Supply your username and password in the according fields. Once logged in, you have complete access to your account.

Which folder do I load my web pages to?
You should place all of your web documents in the /httpdocs directory.

I keep getting errors when trying to publish with FrontPage.
The most common problem is not using the full URL when uploading your site. Make sure you use the entire http://www.domain.com in the address you are attempting to publish to.

I've uploaded my site and still see "placeholder for ..."?
You are still seeing the default index.html page. Either delete it, or replace it. Then your site should resolve correctly.

How long does it take for my DNS changes to update world wide?
Normally you can expect to see your web site DNS to change within 24 hours once you have made the modifications at your registrar. However, we have seen it take up to 7 days in some cases.

Tell us what you think about our website, company, products, or services.
If you provide us with your contact information, we will be happy to reply to your comments.

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